Shipping policy

Shipping Policy

US & UK Warehouse Shipping

Processing Time: Orders are shipped within 2-3 business days from our US and UK warehouses.
Delivery Time: Orders are delivered within 3-7 business days, or up to 14 business days under certain conditions.

Carriers: We use USPS for shipments in the US and Royal Mail for shipments in the UK.
Tracking: A tracking number will be provided for each order, allowing you to track your package from dispatch to delivery.

Insurance: All shipments include lost package insurance at no additional cost to you.

Thailand Warehouse Shipping (For Other Countries)

Product Range: This includes custom products, Product No. 1 SKU in large quantities (500 - 1000 units or more), and products that are out of stock in our US/UK warehouses.

Carrier: We use DHL Express for international shipments.
Delivery Time: Deliveries typically arrive within 3-5 business days.

Tracking: Every order shipped via DHL Express comes with a tracking number, ensuring you can monitor your shipment's progress.
Express Shipping: This service is ideal for urgent deliveries, ensuring your package arrives swiftly within the stated timeframe.

Contact Information

Should you have any questions about your order's shipping status or our shipping policy, please feel free to contact us:

WhatsApp: +66 98928964
Email: info.origamipolly@gmail.com
Real Live Support Availability:
Location: Thailand, UK
Hours: 
Monday - Friday: 08:00 AM - 07:00 PM
Saturday: 09:00 AM - 07:00 AM
Sunday: Closed

We are committed to ensuring your order reaches you on time and in excellent condition. Thank you for choosing us for your needs.